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Dear Kay, We appreciate you taking time to contact us regarding your experience with our course. We know there are errors in the course and are working to post the corrections. First, allow me to apologize for the frustration that you have felt. This is not the normal standard operation of our school. We were required to make tremendous changes to our curriculum this year due to changes in the requirements from a couple of our approving bodies. This resulted in multiple errors due to the massive number of changes that were made. Please understand, this is in no way an excuse.
We are working to get all of the corrections posted to avoid this issue going forward. The person who normally makes our corrections, retired and is no longer with our company; her absence has been a huge void to fill. We have someone currently working on getting corrections posted, but there has been a learning curve. We are working to get this done as soon as possible in hopes of easing the frustration for students going forward. Sincerely, Sheila Clark The Income Tax School Inc., Director
North Carolina, USA
I have been preparing taxes for 12 years but I learned some stuff from her course just answering her questions once in a while. She is going on to the Advanced course starting as soon as we get through this year’s tax season.
Dear Bill, You’ve touched on suggestions that've been on our wishlist for some time. We plan to add a “walk-through” to our Comprehensive course chapters to help students with “where to put this” or “how to enter that”. We’ve also wanted an online fill-in form for students to use, that can be saved & be available for review when needed. This is a little more difficult to implement, but we hope to unveil both of these enhancements in 2012. Students will still be required to answer Learning Activity Questions; however, maybe we'll save some trees by eliminating paper forms! Thank you for taking time to share you feedback & suggestions. By the way, we think our instructors are lifesavers, too! - The Income Tax School Curriculum Development Team
The Income Tax School 800-984-1040 (Monday through Friday) 10120 W. Broad St., Suite A, Glen Allen, VA 23060